Global IT IMAC-D Capabilities

The IMAC Services offering is designed to alleviate the high cost incurred by organizations when utilizing expensive IT staff members to perform routine tasks. The Engenis IT services provides businesses with highly trained and experienced technical resources globally to perform a variety of IT infrastructure (Data Center, Edge, and EUC) related support tasks when you need to install, move, add, change, or de-install.

IMAC-D Use Cases

Infrastructure engineers/technicians perform services such as:

Install

New installation and verification of infrastructure devices into cabinets, racks or enclosures from shipping box to green light power

Move

Gracefully power down equipment, physical de-install, and move from one cabinet/rack/enclosure to another location

Add

Addition of components such as drives, memory, or modules to existing devices

Change

Access consoles and make configuration changes to existing devices at the customer’s direction

De-install

Equipment de-installation and disposition, including optional data destruction and recycling

Features

• Global availability for IMAC services

• Provides cross-functional, multi-platform experienced engineer/technicians when and where needed

• With over 950 spare parts locations worldwide, Engenis’s engineers/technicians are always nearby (“Globally Local”)

• Reduces the risk of inadvertent outages by only leveraging seasoned engineers/technicians

• Mature project coordination

Get Started

Ready to optimize your IT infrastructure? Let’s get started!

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